FREQUENTLY ASKED QUESTIONS
👉 After placing your order, you’ll receive an instant confirmation email/SMS with your sales receipt. You can also log in to your account on our website and check the “My Orders” section for invoice details.
👉 We accept returns only at the time of delivery.
If you are not satisfied with your order, you must check the product in front of the delivery man and return it instantly.
⚠ After the delivery man leaves, no return or complaint will be accepted.
👉 Yes ✅ We restock most of our popular products regularly. If a product is out of stock, please click the “Notify Me” button (if available) or contact our customer care. You will get an update via SMS/email once it’s available again.
👉 We deliver all over Bangladesh 🚚. Orders are shipped via trusted courier partners.
Dhaka City: 1–2 working days
Outside Dhaka: 2–5 working days
Cash on Delivery (COD) is available nationwide.
👉 Yes ✅ We guarantee that you will receive the original product exactly as shown in the picture on our website. However, in rare cases, packaging design or label may vary slightly due to import batch updates or manufacturer changes, but the product quality remains the same.